Contact Us


You are welcome to contact us by email at any time. Please select the appropriate category for your request, so that we can answer in a timely manner.

General Request

For questions regarding the casino, our dedicated team will be happy to answer you at this address:


You have a payment-related request regarding a deposit, withdrawal or the Casinovo cashier? Contact our friendly team at the following address: :


You have created an affiliate website and are willing to promote the universe of Casinovo? Get in touch with our Affiliate Manager via this address:

Also visit our affiliate program for more information here.

Live Chat

You can contact our agents via live chat. This is a quick & easy method to get instantly in touch with our service agents. Simply click on Live Chat button (see below) to start a conversation.

We want your feedback! Do not hesitate to send us your comments about various aspects of our website (games, accessibility, promotions, ergonomics ...). In a constant pursuit of excellence, your advice will be taken seriously.

Please take also a look at our Frequently Asked Questions (FAQs) help section to find answers to the most common questions. Using our FAQs is a convenient way to save time, allowing you to focus entirely on the essential: to have fun and play the best casino games!

Enjoy playing with us!

Your Casinovo Customer Care Team.